About This Privacy Policy

This Privacy Policy describes Spoonstead's general practices regarding personal information associated with use of our online store and related services.

By interacting with our store, information may be handled as described in this policy and as otherwise permitted or required by applicable law.

Information We May Collect

The information collected or processed may vary depending on how you interact with our online store.

• Name and contact information.
• Billing and delivery information you provide.
• Purchase and transaction information.
• Customer service communications.
• Browser and device information.
• IP address and related technical information.
• Website usage and interaction information.
• Cookie and similar technology information.

How We May Use Information

Spoonstead may use personal information where reasonably necessary to operate and support our online store.

• Process and administer transactions.
• Provide products and store services.
• Communicate concerning customer requests.
• Provide customer support.
• Maintain and improve website functionality.
• Understand use of our online store.
• Help identify fraud or unauthorized activity.
• Protect our website, customers and business.
• Maintain appropriate business records.
• Comply with applicable legal requirements.

Shopify & Store Technology

Spoonstead operates its online store using Shopify. Personal information may therefore be processed through Shopify and technologies used to provide website, ecommerce and checkout functionality.

Shopify and independent service providers may handle information according to their own applicable privacy, security and service practices.

Payment Information

Payment transactions may involve independent payment services. Spoonstead currently accepts PayPal only for online payments.

PayPal may collect and process payment-related information according to its own privacy, security and account practices.

Cookies & Similar Technologies

Our online store may use cookies and similar technologies to support website functionality, remember certain preferences, understand website usage and maintain or improve the online experience.

Some technologies may be provided by Shopify or other service providers. Browser settings may allow you to restrict or remove certain cookies, although doing so may affect some website features.

Sharing & Service Providers

Spoonstead may provide personal information to independent service providers where reasonably necessary for them to perform services supporting our online store.

These may include providers supporting ecommerce technology, payment processing, website functionality, communications, analytics, security, fraud prevention and other operational functions.

Information may also be disclosed where permitted or required by applicable law.

Information Security

Spoonstead uses reasonable measures intended to help protect personal information from unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission, electronic communication or storage system can be guaranteed to be completely secure. Customers should also take appropriate precautions to protect their own account and personal information.

Information Retention

Personal information may be retained for periods reasonably necessary for the purposes for which it was collected, including maintaining business records, providing support, resolving disputes, preventing fraud and satisfying applicable legal or operational requirements.

Retention periods may vary depending on the nature of the information and the applicable purpose or requirement.

Your Privacy Rights & Choices

Depending on your location and applicable law, you may have certain rights or choices regarding eligible personal information.

These may include rights to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions and requirements.

We may request information reasonably necessary to verify the identity and validity of an applicable privacy request.

Children's Privacy

Spoonstead is a general ecommerce store and is not intended for the knowing collection of personal information from children who are not legally permitted to use online purchasing services without appropriate authorization.

Third-Party Websites & Services

Our website may contain links, integrations or features involving independent third-party services.

Spoonstead does not control the privacy or security practices of independent third parties. When interacting directly with another service, customers should review that provider's applicable privacy information.

Legal & Compliance Disclosures

Personal information may be used, retained or disclosed where reasonably necessary to comply with applicable law, respond to valid legal processes, investigate suspected fraud or misuse, enforce applicable rights, or help protect Spoonstead, our customers and others.

Changes to This Privacy Policy

Spoonstead may update this Privacy Policy when reasonably necessary to reflect changes in technology, privacy practices, store operations or applicable requirements.

When this policy is revised, an updated version may be posted on this page with a revised effective date.